Premier Dell.com

	Changes Affecting the Customer: user level security, new features, interface changes, customer account management, and site administration Changes Affecting the Account Team: the new tool menu and related tools for managing the new Premier Dell.com features The Transition Plan: key measures to help established customers transition to Premier Dell.com

Tools: Updated tools are available to support new functionality and share administration of sites with customer site administrators

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Standard login: new Premier users authenticate once into an account and user access level, with a customer code and access key. Users will then register themselves once into Premier with a user name and password.

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Introduction

Changes Affecting the Customer

Changes Affecting the Account Team

Transition Plan

Resources

Test

Introduction - The winds of change are blowing for Dell's Premier Pages

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After years of talking to you and your customers about how to increase satisfaction when using Dell's online tools, Dell's Premier relationship building tool is being enhanced. Premier Pages now has new functionality and tools, a new "look and feel" and a new name, "Premier Dell.com."

This training will inform you of the changes that will impact you and your customer to help you to make a smooth transition to Premier Dell.com. You must go through each section. There will be activities for you to complete and a test at the end to ensure that you understand the material.

Roll your mouse over the picture for a list of the topics you will review.

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Customer Enhancements